IP Telephony

CyberStreams, Inc. is a premier Microsoft Certified Partner and a certified Microsoft Small Business Specialist. CyberStreams, Inc. has in-depth experience and maintains many IP Telephony technical certifications including Cisco, HP, 3Com, Fonality, and Allworx. CyberStreams, Inc. designs, installs, implements, trains, monitors, manages, and/or maintains only best-in-class IP telephony hardware and software.

What is IP Telephony?

Definition: Internet telephony (IPT) is transport of telephone calls over the Internet, no matter whether traditional telephony devices, multimedia PCs or dedicated terminals take part in the calls and no matter whether the calls are entirely or only partially transmitted over the Internet.

Why IP Telephony?

The most significant benefit of IP Telephony and driver of its evolution is money-saving and easy implementation of innovative services:

• Today, Internet Telephony Service Providers (ITSP) are using a single infrastructure for providing both, Internet access and Internet telephony. Only data-oriented switches could be deployed for switching data as well as packetized voice. Multiplexing data and voice could also result in better bandwidth utilization than in today's over-engineered voice-or-nothing links. Not only the providers, but also their clients will profit of lower costs eventually.
• Now, customers may take advantage of flat Internet rating vs. hierarchical PSTN rating and save money while letting their long-distance calls be routed over Internet. This is especially true in Europe, where the prices of long-distance calls are still higher than in US. But: according to some estimations, the prices of the traditional and the Internet telephony will equalize together with the convergence of quality of services provided by them.
• The IP Telephony users may also profit of its software-oriented nature: software solutions may be easily extended and integrated with other services and applications, e.g. whiteboarding, electronic calendar, or WWW. Deployment of new IP telephony services requires significantly lower investment in terms of time and money than in the traditional PSTN environment.