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What is IT Outsourcing

At CyberStreams, we know it is difficult to retain a diverse staff of IT professionals who can react to the wide range of issues your business may face. This issue is only amplified in businesses of smaller scales (anything sub 100 employees in particular). Companies who do hire full time IT staff find themselves paying significant salaries to keep employees. Even after this they may still need outside support for the topics those hires aren’t specialized in.

It outsourcing allows your firm to share a team of experts as part of your staff, but without being required to hire them on full time. Get exactly what you need in the quantity you need it: maybe you need 4 hours of expert help on your Exchange server, 2 hours of low cost help desk assistance, 3 hours of SharePoint design work, and 2 hours fixing your Linux server? Done.

Why Outsourced IT

Bellevue IT Augmentation and Backup

By outsourcing to a team of experts, you can apply the right skills to the right task every time. This improves your infrastructure while reducing long term costs.

It doesn’t make sense to have your CIO troubleshooting desktop issues, why not apply cheaper labor? It also doesn’t make sense to have your Microsoft guru learning Linux from scratch, why risk your infrastructure to someone who doesn’t know that platform? Improper skill-to-task matching either waists cash or will put your business continuity at risk. Don’t do it.

With CyberStreams outsourced IT you will also have access to a 24x7 emergency support line. Get emergency assistance any time of the day (does your IT guy jump out of bed at 2 AM on demand? Or worse, what if he is sick?).

This brings us to perhaps the biggest reason to use outsourced IT: Key Employee Risk. What would it do to your firm if you lost the guy who has all the server passwords memorized up in his head? At CyberStreams, we actively manage over 300 client accounts and have clear processes for managing passwords and client confidential information. You can’t afford to risk your business model, let CyberStreams manage your network in the professional way it should be handled.

To our customers, network administration and computer support services are not only about the office infrastructure. Our solutions go far beyond by enhancing security, providing controlled remote access, effectively incorporating mobile devices, strategically implementing data protection, and offering highly responsive help desk services to end users.

CyberStreams, Inc. is a premiere Microsoft Certified Partner and has provided the finest outsourced IT solutions for small and medium sized business in Seattle, Kirkland, Bellevue, Redmond, Renton, Kent, Issaquah, Bothell, Lynwood, Everett, and Skagit County since 1997.