2014’s Cloud Purchasing Guide
2014’s main concern for any small and medium business is which cloud solution they should invest in. Instead of discussing all the cloud-based solutions we have compiled a list of questions and concerns you should be well informed on.
Cloud adoption usually begins in the experimentation phase where companies test these services by creating an account using a trial or limited version of a cloud-based solution such as (Google Docs, Constant Contact, Salesforce.com, etc). Before investing company resources into an account; one should reevaluate their current cloud solutions.
Questions to ask when selecting a cloud service:
- Cloud Performance and Capabilities – What metrics are used to asses speed, reliability, and overall performance?
- Cloud Data Storage – What methods are used to protect data?
- Support – How is support provided?
- Cloud Service Provider Expertise – Are there any credentials or certifications?
- Costs and Contracts – How are the fees structured?
Traditionally companies prefer to maintain their IT systems and applications internally. Most companies today fall in the hybrid category which is internal and cloud-based. The staggering numbers speak for themselves, 57% of business owners moved their business-critical applications to the cloud!
Issues that need to be addressed before purchasing:
- Broadband dependent
- Vendor lock-in
- Integration challenges
- Unexpected costs
- Process/policy requirements
- Confusing service level agreements (SLA)
- Cloud backup and recovery