IT Support in Seattle

Enter Your Information Below To

Book a Complimentary Review.

















CyberStreams will never sell or rent your contact information. Your info is secure with us.

Bellevue IT Services Career – Help Desk Technician – Tier 2

By:Christine Fettinger

Opportunity:

  • Work for a growing Managed IT Services company in the Bellevue, WA area.
  • Support the core network of mid-sized firms leveraging Microsoft Server Applications.
  • Be part of a company that allows you exposure to a variety of different challenging projects on a daily basis.
  • Maintain control of your work life balance in a flexible environment that values and rewards success.
  • Receive an extremely competitive benefits structure for your hard work and dedication to the role.Opportunity for pay growth as your career develops.

We are looking for:

  • An experienced Network Administrator with a likeable personality to go with it.
  • Who has hands on experience with servers, computer networks, and business operations through installation, configuration, and daily operations management.
  • The best candidates will have real world experience with network project design, deployment, and management using current industry relevant and leading software and services.
  • This position will challenge your technical skills, decision making and other management skills working with technical staff possessing years of experience in the IT industry.
  • CyberStreams, Inc. is a Managed IT Service Provider. The Network Administrator / IT Systems Engineer role is at the core of these services and the face of our company to our customers.

Roles and Responsibilities:

  • Provide remote and secondary on-site client support using various industry management tools
  • Manage service requests based on triage and provide rapid issue remediation
  • Manage and monitor network environment from servers to workstations to ensure consistency of daily operations
  • Monitor and manage client data backups
  • Manage, monitor and deploy client cloud services (Office 365, Windows Azure)
  • Diagnose server and desktop computer hardware problems for repair or replacement
  • Deploy, monitor and manage network hardware

Qualifications:

  • 3yrs minimum previous Help Desk / Network Administrator / IT Systems Engineer (IT Field Engineer) experience and relevant education
  • At least one current Microsoft Certification
  • Server and workstation hardware configuration and troubleshooting skills
  • Highly effective verbal and written communicator
  • Efficiently managing Microsoft Windows OS server and endpoint, Office suite, MAC OS and other business relevant software
  • Effective multi-tasking skills
  • Highly motivated self-starter and learner
  • Networking configuration, management and troubleshooting skills
  • E-Mail and communication applications deployment, configuration and management (Microsoft Exchange)
  • A desire to contribute to a team environment and a desire to work somewhere for several years because you like what you do
  • Valid Washington State Driver’s License (or out of state equivalent, if you just moved here)
  • Have your own vehicle
  • Must be able to pass detailed background check

Additional Useful Qualifications:

  • Mobile device deployment and management
  • SharePoint experience
  • Experience with Level Platforms. Kaseya, or Labtech network administration software

Relevant Majors/Certifications:

  • Information Technology & Administrative Management
  • Information Management Systems
  • CompTIA A+, Network+ certification
  • Microsoft MCP, MCSA, MCITP certification
  • Cisco networking certifications
  • Dell SonicWALL networking certifications

Compensation:

  • Paid Medical, Dental, and Vision
  • 401k Matching
  • Paid Time Off
  • Salary $40-50k depending on experience