IT Support in Seattle

ITService Packages

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White GlovePreferredEssentials
8:00am – 5:OOpm (on demand) HelpDeskarrowarrowarrow
Ticketing Tool for Managing IT Support Requestsarrowarrowarrow
In-Depth Descriptions on All IT Related Tickets and Projectsarrowarrowarrow
Dedicated Client Lead Engineer Providedarrowarrow
Virtual CIO Servicesarrow
Design and Architecture Planning and Budgetingarrow
24 x 7 System and Network Monitoringarrowarrowarrow
IT Reportingarrowarrowarrow
IT Diagrams and Documentationarrow
Desktop, Laptop and Server Patch Managementarrowarrowarrow
Mobile Device Managementarrowarrow
Pre-Scheduled Onsite Supportarrowarrow
Schedule IT Management Reviewsarrow
IT Backup and Continuity Managementarrow
Facilities and Server Room Managementarrowarrow
Procurement Supportarrowarrowarrow
Managed Firewall (optional)arrow
Managed Antivirus (optional)arrow
Inventory Trackingarrow
IT Best Practice Coaching and Trainingarrow
Unlimited Support Hoursarrow
Compliance Readinessarrow
Provide Intermediary Support for Line of Business Applicationsarrow
IT Policy reviewarrow
Access to Discounted Essentials Servicesarrowarrow
Access to After Hours Supportarrowarrow
  • white-glove

    White Glove

    We provide all pro-active IT related services for your organization for a set fixed monthly price per user. We’ll manage and monitor all your organizations servers, workstations, laptops, and mobile devices 24/7.

  • Preferred

    Preferred

    This package focuses on the core priorities of your IT network. It includes a customized allotment of pre-scheduled on site visits to fundamentally meet IT best practice. This is also a great option for augmentation purposes for organizations that have internal IT staff.

  • Hourly

    Essentials

    While proactive IT management is recommended to meet IT best practice, this is our most basic service option which allows your organization to access our services via a rudimentary IT support package. We provide this service at an hourly rate and on a limited basis.