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Microsoft Outlook Support

CyberStreams, Inc. is a premier Microsoft Certified Partner and a certified Microsoft Small Business Specialist. CyberStreams, Inc. has in-depth experience and maintains many technical certifications with Microsoft Outlook 2003, Microsoft Outlook 2007, and Microsoft Outlook 2010. CyberStreams, Inc. designs, installs, implements, trains, monitors, manages, and/or maintains all Microsoft software platforms for your business.

What is Microsoft Outlook?


Microsoft Outlook has long been one of Microsoft’s most powerful and robust end-user tool. Because of Outlook’s continued email collaboration enhancements, Microsoft will continue to dominate the email application market for years to come. Below are 5 major productivity enhancements in Outlook 2010:

  • Backstage View. The addition of the Backstage View in Office 2010 applications sets a new level of application accessibility and usability, especially in Outlook 2010. Clicking on the Office button gives you access to Outlook settings and account information, including account settings, automatic replies to email, mailbox cleanup, and rules. Bringing all this information into one interface is a boon to worker productivity, since users will no longer have to hunt around for management features in various Outlook menus.
  • Schedule View. Although there were different “views” of Outlook data in previous releases, they are much more useful in Outlook 2010. Outlook 2010 includes better control over views. For example, the new Schedule view provides better insight into a user’s daily schedule, as recorded in your Outlook calendar. Moreover, as with the other views, users have the option to set different time scales to provide a granular look as to what is going in their day. The new Time Scale feature enables users to scale their schedule view from 5-minute to 60-minute increments.
  • Task Notes. Office 2010 includes OneNote 2010 integration with the main Office applications, including Outlook. In Outlook 2010 users now have the option to select a section or page for your task notes., Because it is so well designed, the introduction of Task Notes in Outlook 2010 may cause you to reconsider your existing OneNote organizational schema.
  • Publish Online. The new Publish Online feature gives the promise of a geographically- dispersed project team being able to publish their personal and team calendar data online, and make it accessible to the team. With Publish Online, users can publish their Outlook calendar to Office Online, or a WebDAV server. This function can replace an expensive online collaboration solution.
  • Customize Common Tasks. There have been few (if any) changes to how you perform common Outlook tasks in quite some time. With the launch of Outlook 2010, users now have the option to customize how you perform common tasks like sending meeting invites to their team, sending emails to their whole team, and forwarding emails. Users also have the option to create their own “quick steps” from scratch. These options are available from “Quick Steps” in the Home ribbon or from the “Quick Steps” dialog box. Magnificently, these options are dialog box-driven, with no knowledge of macros required.

Microsoft has improved the interface further in the unreleased Outlook 2013. Microsoft has made available a preview of the program and its alterations as a part of the Office 2013 download. Below are 3 notable improvements:

  • Better Usability. Many changes in Outlook 2013 adjust and augment the way you perform common tasks like replying to messages and viewing your mail. To compose a reply, the preview portion where you are viewing the original message becomes the reply composition
    screen. No new windows appear. Also, there is now an easy “unread” button to automatically view all unread messages with a click.
  • Peek View. The addition of Peek View is a valuable tool in Outlook 2013. You no longer need to toggle between various windows. A small preview of a calendar, task, or contact opens when scrolling over the menu bar. Remembering the correct date of an event or the details of a task to write in a message will not disrupt the screen or the ability to type the information found directly after peeking.
  • Integrations. Drag and Drop features to SharePoint make sharing projects, messages, and attachments through Outlook even easier. You can now search for SharePoint content in Outlook. Also, the Outlook Social Connector introduces status updates from professional and social networking sites. Notifications from Facebook, LinkedIn, and other sites can be read alongside your messages.

Click here to see how Outlook can be integrated with other forms of communications at the office.