Outsourced IT service providers need to base their client’s technology solutions on 4 key concepts…
Elite outsourced IT service providers need to take pride in helping each one of their clients effectively optimize technology for their success within each of their unique business models. Their success is your success! Everything an elite outsourced IT provider implements and recommends to their clients needs to be built around the foundation of 4 key concepts….affordability, simplicity, continuity, and flexibility.
Affordability – Business technology requirements significantly differ from personal technology requirements. Business innovation today should allow elite outsourced IT service providers to research, certify, and implement enterprise level technologies within the constraints of a small business budget.
Simplicity- “Knowledge is a process of piling up facts; wisdom lies in their simplification.” Elite outsourced IT service providers IT process simplification recommendations are designed to achieve increased productivity, higher profitability, less errors, reduced stress, happier staff, improved communication, and client longevity.
Continuity – In today’s competitive business environment IT continuance and security are essential. “Security in IT is like locking your house or car – it doesn’t stop the bad guys, but if it’s good enough they may move on to an easier target.” The value of stored business data far exceeds the value of the hardware it resides on. Hardware can be quickly and affordably be replaced, but data cannot. Elite outsourced IT service providers need to be able to effectively apply these IT security and continuance principles to all their client’s continuance plans.
Flexibility – Business improvement based on IT optimization evolves with time through education, adoption, and application. Elite outsourced IT service providers use this cycle to foster business growth by recommending technology that small businesses can affordably grow into without forklift type replacements.
To achieve the elite IT provider status using these four concepts it is vital that IT service companies are successful at immersing themselves into each of their client’s business plans, goals, and challenges at management levels. Without being successful at this, your client’s technology has no chance to be transformed from a mere expense into a valuable asset.